Broadcasts & Automations

two controlled ways to send.

For a deliberate campaign, NAI can draft wording that the professional reviews and approves. Separately, an owner can enable rule-based reminders or rebooking messages that send by themselves within consent, cooldown and daily-contact limits.

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a Belom campaign built from real client data

Approved NAI drafts and owner-enabled automatic rules

  • Email
  • SMS
  • Telegram
  • WhatsApp
  • Messenger
  • Instagram

Campaign scale without the cold-list feeling.

Without Broadcasts & Automations

  • A mailing list drifts away from the client record.
  • Every audience is rebuilt in a spreadsheet.
  • Reminders depend on someone remembering to send them.
  • Language, consent and channel rules are checked by hand.

With Broadcasts & Automations

  • Campaign recipients come from owner-scoped client data.
  • Groups, tags, status and recorded fields shape the audience.
  • Booking and rebooking rules prepare repeatable outreach.
  • Delivery checks consent, reachability, quotas and language.

In practice

Mode 1 · NAI drafts, the professional approves

A professional selects an eligible audience, asks NAI for a first message, edits the wording and approves the campaign before delivery starts.

Mode 2 · A configured rule sends

For a repeatable event such as a timed reminder or due rebooking client, an owner-enabled rule can send without a fresh approval for every message.

Built-in sending limits stay active

Consent, opt-outs, reachability, contact cooldowns, plan quotas and the configured daily client cap are checked before automatic outreach.

The outcome stays visible

Queued, sent, skipped and failed results remain in the delivery history instead of disappearing into a background job.

The client record powers every send.

Campaigns handle a deliberate audience. Automations handle a repeatable event. Both keep the relationship in the decision.

Campaign composer

Start with a draft, then approve the real send

Choose email or SMS, narrow the owner’s client directory, use NAI for a first draft when useful and preview eligible and excluded recipients before approval.

  • NAI draft
  • Audience preview
  • Professional approval

Client data

Audience rules stay attached to real records

Build from all clients, saved groups or exact selections, then narrow by status, tags and the presence of fields such as visit history or contact details.

  • Groups
  • Tags
  • Visit history

Repeatable timing

Automations act on the event, not a calendar note

Booking confirmations, cancellations, timed reminders and rebooking outreach use stored rules, client reachability and the owner’s enabled channels.

  • Booking events
  • Reminders
  • Rebooking

Controlled delivery

Consent, language and quota stay in the path

Broadcasts enforce marketing consent and opt-outs. Automated delivery follows enabled channels and uses the client’s saved language before the workspace default.

  • Consent
  • Language
  • Quota

From memory to message

One campaign or rule, with the relationship intact.

Compose

Choose email or SMS, then preview before sending

Start from the client directory, select the campaign channel, write the message and see how many matched clients are eligible before delivery begins.

  • Exact recipients and exclusions stay visible before send
  • Personal fields resolve from each selected client record

Select

Groups, tags, status and fields replace the cold list

Use all clients, saved groups or a specific selection, then add filters from owner-scoped Client Memory without exporting a second database.

  • Filter on status, tags, contact fields and visit history
  • Marketing consent and channel opt-outs remain enforced

Return

Measured return timing becomes outreach

When Rebooking Radar marks a client due, overdue or at risk, the enabled rule can prepare outreach while contact cooldowns, consent and reachability stay in force.

  • The signal comes from the client’s own visit history
  • Deduplication and daily limits protect repeated contact

Reach

Use the reachable channel in the client’s language

Email remains the required base for core booking automations, while enabled SMS and connected Telegram, Instagram, Messenger or WhatsApp routes can join the rule when the client is reachable.

  • Client channel preference orders the available delivery routes
  • Saved client language falls back to the workspace default

Transparent capacity

Campaign broadcasts use the allowance already in the plan

Every tier includes a monthly email quota that can be used for campaigns. One-off email and SMS packs add capacity without changing the audience workflow.

  • Email top-up €2.90 per 1,000
  • SMS packs from €5.99 per 100 segments

70

emails per month on Free · campaigns included

500

emails per month on Pro · campaigns included

5,000

emails per month on Studio 15 · campaigns included

€2.90

email top-up per 1,000 · one-off

The controls that keep scale personal.

Marketing consent

Only clients opted into marketing enter a broadcast audience.

Channel opt-outs

Email and SMS preferences are checked again at delivery.

Eligible preview

See matched, eligible and excluded recipients before sending.

Exact selections

Choose named clients when the campaign should stay focused.

Templates hub

Keep wording by event, channel and supported language.

Quiet controls

Timing rules, daily limits and cooldowns govern automation.

Delivery log

Sent, queued, skipped and failed outcomes remain visible.

One-off capacity

Top up email or SMS without replacing the core plan.

The Belom platform

Broadcasts & Automations is just the beginning

Belom keeps the planner, client history and approved communication connected in one place.

Client Memory

Groups, tags, consent and language

Rebooking Radar

Due, overdue and at-risk timing

Messages

Connected routes and delivery history

Templates hub

Wording by event, channel and language

Analytics

Campaign and delivery outcomes

What it doesn’t do

No cold-list permission

Belom does not turn an imported address into marketing consent; eligibility and opt-outs still decide who can receive a broadcast.

No unlimited automation

Built-in sending limits, cooldowns, quotas and daily client caps protect the relationship even after an owner enables a rule.

No delivery guarantee

A queued message can still be skipped or fail when a channel, entitlement, address or provider is unavailable.

Built around your results

Approve one client campaign-or enable one carefully bounded rule.

NAI-assisted campaigns wait for approval. Automatic rules run only after an owner enables them and remain inside sending protections.

Every returning client, filled slot and hour saved adds to the value of your subscription.